PRIVACY POLICY

Last Modified: 01/01/2023

Scope of This Policy

GrantVEST Inc. (“GrantVEST”) and its programs are committed to protecting the privacy of our users. This privacy policy describes the processing of information provided or collected on the sites and applications where this privacy policy is posted, whether on our digital properties or on applications we make available on third-party sites or platforms.

Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. Please also keep in mind that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personally identifiable information ("PII") and non-personally identifiable information ("NPII") personal information.

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means, consistent with applicable law.

Who We Are

When you visit or create an account with us, or use sites and applications, your information is controlled by a member of GrantVEST.

Types of Information We Collect

We collect two basic types of information – personally identifiable information ("PII") like the name, addresses, and non-personally identifiable information ("NPII") personal information – and we may use PII and NPII information to create a third type of aggregate information.

In particular, we collect:

  • Registration information you provide when you create an account, such as your first name and surname, company name, email address, postal address, telephone number, username, and password;
  • Transaction information you provide when you request information, contact Customer Services, or request a product or service from us, such as your payment information if necessary
  • Information you provide in any public forum on our sites and applications, such as your public posts;
  • Information sent either one-to-one or within a limited group using our message, chat, post, or similar functionality, where we are permitted by applicable law to collect this information;
  • Information we obtain from a third party, such as a site or platform provider, about use of our applications on third-party platforms or devices;
  • Location information, including precise or approximate location information provided by a mobile or other device interacting with one of our sites, applications, or physical properties (including through beacon technologies), or associated with your IP address or other online or device identifier, where we are permitted by law to process this information;
  • Activity information about your use, and the use by any person(s) you authorize through your account of our sites and applications, such as the content you view or post, how often you use our services, and your preferences;
  • Usage, viewing, technical, and device data when you visit our sites, use our applications on third-party sites or platforms, or open emails we send, or connect with our wireless Internet access services and other similar technologies, including your browser or device type, unique device identifier, and IP address;
  • Call recordings when you call our customer service centers or other services phone numbers.

How We Collect Your Information

We collect information you provide to us when you request services or information from us, register with us (including when you link your profile on a third-party site or platform with your registration account), participate in public forums or other activities on our sites and applications, respond to guest surveys, visit our physical properties, call our customer services centers or other services phone numbers, or otherwise interact with us using one or more devices. You may provide information in a variety of ways, including by typing or using voice commands.

We collect information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, software development kits, application program interfaces, and Web beacons, including when you visit our sites and applications or use our applications on third-party sites or platforms using one or more devices, whether or not you are logged in or registered.

We collect information using analytics tools, including when you visit our sites and applications or use our applications on third-party sites or platforms.

We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically, such as when we validate postal address information using third party services. Applicable law may require that you authorize the third party to share your information with us before we can acquire it.

Sharing Your Information With Other Entities

We do not share information that is not essential to our internal operations to provide you with the best experiences for your services. However, we use third-party services and operators.

Please note that once we share your personal information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to the other company’s privacy practices.

When we cooperate with any federal or state agency for an audit; however, we will do so only if permitted by applicable law and, in these cases, these agencies are prohibited from using your personal information for purposes other than those related to the audit;

When companies perform services on our behalf, like package delivery, marketing and advertising, and customer service; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law; and

When we share your personal information with third parties to enforce our Terms of Use or rules, to ensure the safety and security of our guests and third parties, to protect our rights and property and the rights and property of our guests and third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.

Your Control and Choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:

  • Correcting, updating, and deleting your registration account (Logout);
  • Choosing or changing your choices for subscriptions, newsletters, and alerts;
  • Choosing whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you;
  • Requesting removal of your personal information from a public forum on one of our sites or application; and
  • Requesting access to the personal information we hold about you and that we amend or delete it.

You may exercise these controls and choices in various ways and contact Customer Services at info@grantvest.co or on your application platform.

Please be aware that if you do not allow us to collect personal information from you, we will not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact info@grantvest.co.